Zen Garden Slide Puzzle Support / Contact Us

Support / Contact Us

Thank you for using Zen Garden Slide Puzzle.

This page provides support and contact information for users of this App.

About the App

This App is a simple app designed for personal use.

The App stores user-entered data locally on your device.
We do not operate our own external server to collect or store the information you enter into the App.

The App is free to use and does not currently include in-app purchases, subscriptions, or paid features.

The App may display advertisements provided by third-party advertising services, including Google AdMob.

Contact Us

If you have any questions, problems, bug reports, or feedback about the App, please contact us by email.

Email: marumiapplication(a)gmail.com
Please replace (a) with @, thank you. 


When contacting us, please include the following information if possible:

  • App name:
  • Device model
  • iOS version
  • App version
  • Description of the issue
  • Steps to reproduce the issue, if applicable
  • Screenshots, if helpful

We will review your inquiry and respond when appropriate.

Common Support Topics

1. I deleted the App. Can my data be restored?

The App stores user-entered data locally on your device.

If you delete the App, reset your device, or lose access to your device, the data stored in the App may also be deleted.

If the App provides backup, export, or import features, please use them carefully and keep your backup data safe.

2. I changed my device. Will my data transfer automatically?

The App may not provide automatic cloud sync or automatic device transfer.

If the App provides backup, export, or import features, you may be able to transfer data manually.
Please check the App’s available features and instructions.

3. I found a bug or the App is not working correctly.

Please contact us by email with as much detail as possible.

Helpful information includes:

  • What you were trying to do
  • What happened
  • What you expected to happen
  • Your device model
  • Your iOS version
  • Your App version
  • Any screenshots that show the issue

4. Why do I see advertisements?

The App may display advertisements through third-party advertising services, including Google AdMob.

Advertisements help support the operation and development of the App.

Depending on your location, consent choices, and device settings, advertisements may be personalized or non-personalized.

For more information about how advertising-related data may be handled, please review our Privacy Policy.

5. How can I manage advertising or tracking settings?

On iOS, you can manage tracking permission through your device settings.

You may also be able to manage advertising-related consent through the App, depending on your location and applicable laws.

Please refer to the App’s Privacy Policy for more information.

Privacy Policy

Please review our Privacy Policy to understand how the App handles locally stored data and how third-party advertising services may process advertising-related information.

Terms of Service

Please review our Terms of Service for the rules and conditions that apply when using the App.

Important Notice

The App is provided for general personal use only.

The App is not intended to provide medical, legal, financial, tax, safety, or other professional advice.

Any information, calculation, reminder, display, or result provided by the App is for general reference only.

Changes to This Support Page

We may update this support page from time to time.

Please check this page periodically for the latest support and contact information.